Please don't hesitate to contact our Help Desk if the issue continues to persist. Once, you have cleared both your Cache and Cookie Site Data from your browser, please close the browser and relaunch it, then sign in to the tool again. Navigate to: edge://settings/clearBrowserDataĮnsure that Time Range = All Time, Cookies and other site data and Cached images and files are selected. Scroll down to History section and click Clear History.Įnsure that Time Range to Clear = Everything, and select Cache, Cookies, offline website data, active logins, and site settings. Under Advanced settings, ensure that Time Range = All Time, Cookies and other site data, and Cached images and files are selected. Navigate to: chrome://settings/clearBrowserData Or, hold the Control key, click the Refresh button. Hold down the option and command key then press the ‘E’ key. Or Hold down Shift and press the reload button. Ctrl + F5 (Shift + F5) or Ctrl + Shift + R: to reload the current page, ignoring cached content. Hold down Command, Shift and the ‘R’ key. F5 or Ctrl + R: to reload the current page in Google Chrome. Or Hold down Command, Shift and click the ‘R’ key. Hold down Shift and click the Reload button.

Delete Word to the Left, Ctrl + Backspace. Press and hold the Fn (Function) key to see F1 through F12 in your Touch Bar. Hold down Ctrl and click the Reload button. Reload (override cache), Ctrl + F5 Ctrl + Shift + Rcommand + shift + R.

Ctrl f5 in mac chrome